No More Nice Guy!

Everyone is customer but not everyone is dealing with customers. To be a customer, you must know your right, according to those who champion the rights of consumer. Fair enough, i said. There are many bastards out there who only think of making their bloody wallets swollen up by ripping off the people. For instance, in some places you get charged for having strong coffee but don't get cheaper price for weak ones. Strange logic but again money rules!

However, i don't agree with a saying that says "customers are always right". No they are not always right. They can be fuckin nightmare and change your mood suddenly, from a happy camper to a nasty bitch. Once i had customer asked me as to whether we weighed the T-bone steak with the bone or not. Jesus, how could you weigh the T-bone without a bone? What do you call T-bone steak without a bone? It's called T-Bone because it has a bone which has shape of letter T. Next time, a lady said that she wanted a glass of wine but when i told her variety of wine that we had, she scoffed me. Well, sweetheart, surely you know that this restaurant is not a kind of place that sells expensive wine. Trying to up yourself by asking boutique wine in a bistro-looks-like restaurant does not impress me at all. It makes you look like a fuckin moron! Darling, i've done fine dining restaurant where a couple spend 300 dollars for two courses and dessert and a bottle of wine. These kind of people are surprisingly down to earth and generous as well, leaving me 50 to 80 dollars tip. Now, you ask only a glass of expensive wine which we dont have, and hardly leave any tips. You won't have any i am afraid apart from my sarcastic response: "i am sorry we don't have the wine that you're after but surely you know that this isn't the place that sells expensive wine".

The other thing that i hate is when i am working on coffee machine and there are always some people asking for very, very, very hot flat white. I hate doing it because the longer you heat up the milk, the more damage you cause to the milk. It ruins the texture and therefore impacts on the experience of having nice smooth froth and silky creme from the coffee. What's wrong with their taste bud? Have they eaten charcoal for breakfast so their taste bud are completely fucked? If they are nice i normally would make pattern and use the right milk, like the one on the picture. If they are rude, then they wouldn't have sort of milk that they asked for. I use full cream milk mixed with skinny if they want skinny coffee or hot chocolate. With their uncultured taste bud, wouldn't they know any different? Hell no! They might have came up to you and say: "That was fantastic coffee/hot chocolate". So you like burnt full milk then?

I think that people can be so rude and annoying because they believe the stupid adage: customers are always right! It's about power game. When you are having money, you think you have more options than bums on the street so you can ask anything you want. And you believe that it's not good for business if the service is poor. I agree service is priority and i always bear that in mind. But it does not necessarily mean that i have to sacrife my mental health.

Having experienced these awful things, i always behave and try to be considerate when i am at the restaurant. Because i know exactly how it feels when some non-entity try to get their way.